Delete your Sparkwizz data

Delete everything from the app

1. Open Sparkwizz and go to Settings.
2. Under Data, tap Delete all my data.
3. Read what will be deleted and confirm.

Before you do: if you have Sparkwizz Pro, cancel the subscription in the App Store or Google Play first. Deleting your data does not cancel it. If you want to keep your ideas, make an export or a backup first; nobody can bring them back afterwards.

What is deleted

On your phone

All your ideas, including archived and recently deleted ones, their transcripts, titles and tags, Sharpen answers, Whoosh reports, streaks, reviews and settings.

On our server

Your anonymous ID is deleted, and with it the data linked to it: daily counters, your whoosh balance and history (including unused Pro and pack whooshes, and whooshes we added), your subscription status, your paywall views, any AI answers you reported, and a block, if we had blocked the ID. Our server also asks RevenueCat, which processes purchases for us, to delete its record for your anonymous ID. Your ideas were never stored on our server, so there is nothing to delete there.

What is kept, and for how long

• Purchase records (product, price, date and store) are kept for accounting, as tax law requires, without your anonymous ID [To be confirmed: retention period for accounting records].
• Usage records of cloud requests (time, feature, cost and an outcome code, never text) lose their link to you and are deleted within 90 days of the request. Daily totals contain no IDs.
• Technical logs and backups of our server expire on their own: logs after [To be confirmed: Supabase log retention], database backups after 7 days. Supabase Auth’s audit records of sign-ins: [To be confirmed: the database audit log is turned off, or how long its records are kept].
• Our admin log keeps its entries about changes our admin made to an ID (a block, added whooshes) as our record. After the deletion, the ID in them no longer leads to anything.
• Usage statistics and crash reports, if you turned them on, are stored under a separate random ID and deleted at the end of their retention period [To be confirmed: PostHog and Sentry retention, and whether Delete all my data also deletes them].
• Exports and backups you saved or shared yourself, and your phone’s own iCloud or Google backup, stay where they are. Delete them there if you want them gone.

If you no longer have the app

Uninstalling Sparkwizz deletes the ideas on your phone. Our server deletes an anonymous ID automatically after 180 days without any activity, unless it still holds an active subscription, unused whooshes from a pack or added by us, or a purchase on record. An unused free whoosh doesn’t stop the deletion.

To have your server data deleted sooner, email privacy@sparkwizz.app with the subject “Delete my Sparkwizz data”. Because we don’t know your name or email, please include:

• the store you used: App Store or Google Play;
• the order number of any Sparkwizz purchase (in your Apple receipt email or at reportaproblem.apple.com; on Google Play, the order number starting with “GPA.”). We use it to look up your anonymous ID in our purchase processor’s records;
• roughly when you started using Sparkwizz.

Don’t send your ideas, passwords or backup passphrase. We will reply from privacy@sparkwizz.app, confirm when the deletion is done, and do it within one month at the latest. If you never bought anything, we usually have no way to link server data to you, so use Delete all my data in the app while you still have it. Otherwise your server data is deleted automatically after 180 days without activity. You can still write to us, and we will tell you what we can do.

More

Read the Privacy Policy for everything we process and why, or ask us at privacy@sparkwizz.app.